When Did PPI Start Mis-Selling?

Payment Protection Insurance, first began mis-selling in the 1990’s, but despite protestations at the time, it didn’t reach mainstream attention until the mid to late 2000’s. The banks and lenders, made sizeable commissions from selling PPI to unsuspecting customers. Some…

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Dealing with Client Complaints Effectively

Handling client grievances is a regular feature of your commercial responsibilities. As much as you might resent it, there are some obvious advantages of handling client complaints as well. The grievances of clients regarding your products and services help you…

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